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Privacy policy
Privacy Policy
Last Updated: November 1, 2025
At Sikhi Bazaar, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect and process the following information:
- Contact Details: Name, email address, phone number, billing and shipping addresses
- Account Information: Username, password, and preferences
- Payment Information: Credit/debit card details and transaction information
- Order & Usage Information: Items viewed, purchased, returned, and how you interact with our website
- Device Information: IP address, browser type, and device identifiers
2. How We Use Your Information
We use your information to:
- Process and fulfil orders, returns, and exchanges
- Provide a personalised shopping experience
- Communicate with you regarding orders, enquiries, and support
- Improve our website, products, and services
- Send marketing communications (only if you have opted in)
- Ensure security and prevent fraud
Verification for Certain Products:
For specific items such as Shastars or Kirpans, we may require customers to provide proof of identity or age before completing a purchase. This is to ensure responsible use, maintain Satkar (respect), and meet legal and safety obligations.
3. Sharing Your Information
We may share your information with trusted third parties in order to:
- Process payments and deliver orders
- Provide customer support services
- Support marketing and advertising (where consent has been given)
- Comply with legal obligations or protect our rights
We do not sell your personal data to third parties.
4. Security
We take reasonable and appropriate measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no system is completely secure, and we encourage you to keep your account details safe and confidential.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Restrict or object to how your data is processed
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at:
sales@sikhibazaar.co.uk
6. International Transfers
Your information may be transferred to and stored outside of your country. Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable laws, including the General Data Protection Regulation.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date above. We encourage you to review this policy periodically.
8. Verification & Consent
For certain products, Sikhi Bazaar may require additional verification before completing a transaction. This may include requesting proof of identity or age.
Purpose of Verification:
This process is in place to ensure that products are purchased responsibly, in line with safety considerations, legal expectations, and the values of respect (Satkar) within the Sangat.
Use of Data:
Any information provided for verification purposes:
- Will only be used to confirm eligibility to purchase
- Will be handled with strict confidentiality
- Will not be shared with third parties unless required by law
Storage & Retention:
- Verification data is stored securely and access is restricted
- In most cases, this data will be deleted once verification is complete
- Where appropriate, customers may be recorded as a “verified purchaser” to streamline future purchases
Consent:
By proceeding with a purchase or enquiry involving verification, and by providing the requested information, you acknowledge and consent to the collection and use of your data for this purpose.
If you choose not to provide the requested information, Sikhi Bazaar reserves the right to refuse or cancel the transaction.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
Email: sales@sikhibazaar.co.uk
